Skip to content Skip to footer
Informações
SUNBOX
INFORMAÇÕES
Close

privacy policy

Last update: [01/04/2026]

This Privacy Policy explains how the Sunbox Storage Solutions, Lda (hereinafter “Sunbox”, “us” or “responsible for treatment”) Collects, uses and protects the personal data of users (“data holders”) when they visit our website, contact us, request information, or use our services.

1. Responsible for the treatment

Responsible for the treatment: Sunbox Storage Solutions, Lda
NIF: 517673371
address: Rua Fonte da Murta, nº 923b, 8150-063 São Brás de Alportel, Portugal
email: info@sunbox-algarve.pt
Phone (Sunbox Storage + Smilesspace Sound): 967 551 388
Phone (Supercar Safe Storage): 96 344 5050

2. Personal data we collect

Depending on your interaction with us, we can collect:

  • Identification and contact: name, email, phone;

  • Order/Service Data: Intended service (storage, events, workspace, supercar), location (São Brás / Olhão N125), dates, preferences, and message content;

  • Technical navigation data: IP address, technical identifiers, device type/browser, pages visited and usage metrics (see “Cookies”);

  • Security and access (when applicable): information necessary for the management and control of access to the associated facilities and records;

  • Video surveillance (when applicable): The facilities may have video surveillance for the protection of persons and assets, in accordance with the applicable legal terms.

3. Purposes of treatment

We process personal data to:

  1. Respond to contact requests and information (forms, email, phone);

  2. Management of reserves/pre-books and contractual relationship, including operational communications;

  3. Administrative management and billing, when applicable;

  4. facility security and fraud prevention (access control and, if applicable, video surveillance);

  5. Website and user experience improvement, including aggregated performance analysis;

  6. compliance with legal obligations and response to requests from competent authorities.

4. LEGAL FUNDAMENTALS

The processing of your data is based on:

  • pre-contractual steps and contract execution (when it asks for availability, booking or contracting services);

  • compliance with legal obligations (Ex.: Inspectors/Accounting);

  • lawful interest (Ex.: security, abuse prevention, service and website improvement), provided that their rights and freedoms do not prevail;

  • Consent, when applicable (eg non-essential cookies; communications subscription, if any).

5. Data sharing with third parties

We can share data with Service Providers (Subcontractors), only when necessary and with a duty of confidentiality, such as:

  • accommodation/hosting and technical maintenance of the website;

  • Forms, email and communications tools;

  • Digital Signature Services (if applicable);

  • Providers linked to security/access control (if applicable);

  • Accounting and Billing Services (when applicable).

We can also communicate data to public authorities, when required by law.

6. International transfers

Whenever any provider deals with data outside the European Economic Area, Sunbox will ensure appropriate guarantees provided for by law (for example, standard contractual clauses or suitability decisions) where applicable.

7. Data conservation

We keep the data for as long as necessary:

  • Contact requests/availability: for the time necessary to respond and manage the request and for a reasonable additional period for follow-up and internal management, unless a different legal obligation is made;

  • Contractual data and invoicing: during the legally required deadlines and the time required for contract management and defense of rights;

  • Security (access/video surveillance): only for the strictly necessary and/or legally foreseen period.

8. Cookies

The website may use cookies to:

  • operation (strictly necessary cookies);

  • Analysis and Improvement (Measurement/Analytical Cookies);

  • Preferences (when applicable).

When required, you can accept/refuse Non-essential cookies through the respective Banner/Consent Manager. There may be a Cookie Policy autonomous with the details of the cookies used.

9. Data holders’ rights

Under applicable legal terms, you can exercise:

  • right of access;

  • rectification;

  • bleak (when applicable);

  • limitation of treatment;

  • opposition;

  • portability (when applicable);

  • withdraw consent (when treatment is based on consent), without affecting the lawfulness of the previous treatment.

10. How to exercise your rights

You can exercise your rights through:

We may request additional information to confirm your identity to protect your data.

11. Complaints

If you consider that the processing of your data violates the applicable legislation, you can file a complaint with the competent control authority in Portugal: CNPD – National Data Protection Commission.

12. Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or improper destruction.

13. Links to third-party websites

The website may contain links to social networks or third party websites. Sunbox is not responsible for the privacy practices of these sites. We recommend that you consult your policies.

14. Changes to this Policy

We may update this Privacy Policy at any time. Changes will be posted on this page indicating the date of the last update.